• Frequently asked questions

    Before reaching out, explore our FAQ section for quick answers to common inquiries. We've compiled a comprehensive list of frequently asked questions to assist you promptly. From shipping and returns to product information and more, find the answers you need right here. If you can't find what you're looking for, our support team is always ready to help. Save time and check out our FAQ section first!

    • Are my personal and payment details secure on your website?

      Absolutely. We use industry-standard encryption to protect your personal and payment information. Our website is secured with the latest technology, ensuring that your data is safe and secure during every transaction.

    • Do you offer international shipping?

      Yes, we do offer international shipping. We're delighted to serve customers worldwide. Whether you're across the border or across the ocean, we'll make sure your order reaches you promptly and securely. International shipping rates and delivery times may vary depending on your location, so feel free to reach out to us for more details.

    • How long will it take to receive my order?

      Typically, shipping times range between 7 to 29 days, depending on your location and shipping method chosen at checkout. Rest assured, we work diligently to get your order to you as quickly as possible while ensuring its safe arrival.

    • Can I return or exchange items if I change my mind?

      We understand that sometimes preferences change. If you've had a change of heart, we offer a hassle-free return or exchange policy within 30 days of receiving your order. Simply ensure that the item is in its original condition with tags attached, and contact our customer service team to initiate the return or exchange process. Please note that certain exclusions may apply, so we recommend reviewing our full Return Policy for details.

    • What payment methods do you accept?

      We accept: Visa, Paypal, Mastercard and American Express.

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